We are aware some customers may be having difficulty checking/sending email at this time.
Our team is working diligently to resolve this issue as quickly as possible.
We thank you for your patience and understanding.

  • Please describe your issue with details like error messages or screenshots.
  • Please note that general support tickets will be monitored Monday to Friday from 8am to 4pm.
    After hours and weekend requests will be handled in priority sequence.
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Email Settings

Webmail Access:

Prepend your web address with "webmail" at the start (https://webmail.example.com)


Use your full email address (user@example.com)

Incoming mail server:


Outgoing mail server(SMTP):


Server Port Numbers (with SSL Enabled)

Incoming server (POP3): 995

Incoming server (IMAP): 993

Outgoing server (SMTP): 465

Server Port Numbers (without SSL Enabled)

Incoming server (POP3): 110

Incoming server (IMAP): 143

Outgoing server (SMTP): 587